Terms
Terms.
These terms describe basic website use and prospective-customer communications for Cleiro. Product agreements, service orders, and binding legal commitments should be reviewed separately.
Terms
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Staff stays in control of the next step.
Cleiro captures and organizes the call; your team owns the customer follow-up, scheduling, and technical decisions.
Effective date and scope
Effective date and scope.
Effective date: June 29, 2026. These terms apply to use of the Cleiro website and public marketing content. They do not replace a signed customer agreement, service order, data-processing agreement, or implementation statement of work.
Website scope
Public pages describe product concepts, call-flow planning, and demo preparation.
Separate agreements
Customer-specific services, pricing, data commitments, and support terms should be documented separately.
Review status
Legal counsel should review these terms before formal customer onboarding or paid acquisition at scale.
Website use.
The website provides information about Cleiro, automated call coverage workflows, and call-handling concepts for home-service businesses.
Informational content
Website content is provided for evaluation and planning, not as legal, financial, safety, or operational advice.
No guaranteed outcome
Calculator outputs, examples, and demo scenarios are estimates or illustrations, not promises of revenue, bookings, or response times.
Respectful use
Do not misuse the website, interfere with service availability, submit malicious content, or attempt unauthorized access.
Service discussions.
A demo or pilot discussion helps map call flows, business rules, and handoff needs. Any binding commercial terms should be documented in a separate written agreement.
Human-owned decisions
Cleiro is positioned to capture and route call context; your team remains responsible for commitments, technical decisions, and customer relationships.
Approved workflows
Setup should define what Cleiro can ask, route, summarize, and avoid promising.
Contact
Questions about terms can be sent to hello@cleiro.com.
Changes and third-party links.
Cleiro may update public website content as the product, policies, or legal requirements change. The site may link to third-party websites or tools that are governed by their own terms and privacy practices.
No professional advice
Website content should not be treated as legal, financial, safety, or trade-specific repair advice.
Product changes
Feature descriptions may change as implementation options, integrations, or customer workflows are confirmed.
Questions
Questions about website terms can be sent to hello@cleiro.com.